We are glad to have you in Giftr. Terms of use apply to the site and the companies affiliated with our group or our partners. As well as all of its divisions, subsidiaries and affiliated websites that refer to these Terms and Conditions as their safe reference. By visiting the site, you confirm your acceptance of the current terms and conditions.

Buying and ordering

Please note that in some cases, an order may not be approved for several reasons, for example:

Using a payment method in the name of another person

In the event that it is confirmed that you used a credit card or payment method that you do not own to purchase the digital card, Giftr has the right to cancel the order without any obligations and deduct the payment fees. The customer must register the correct name in full and match the bank card used, to avoid rejecting your requests in the future, and enter the mobile number and e-mail correctly.

fraud cases

In the event that the request is found to be fraudulent. Giftr will return what you paid for orders that were not accepted or that are canceled, with a deduction of payment services fees. Without the need to explain the reason for cancellation

Membership documentation

Before we approve an order, we may ask you to provide additional information, including but not limited to, phone number and address or official documents proving your identity to confirm your future orders.

Cancelling order

Giftr has the right to cancel the order according to what he sees of internal reasons without explaining or justifying the cancellation to the customer.

Requests:

Modify the request

The order information cannot be modified, including the receiver's name, mobile number, text of the gift message, email, product or any other information in the order.

Cancelling order

The order cannot be canceled after it has been finally confirmed.

replace the request

Due to the sensitive nature of the product, it is not possible to return or replace any digital card product after purchasing it in any case, unless it is proven that there is a problem with the product or card, and that is within a period ranging between 2-5 working days, and compensation is made with another similar code To the required value in case the problem is proven. For more, see the return policy.

Note: In the event that the code sent has already been used after the date and time of purchase from Giftr, we do not bear any compensation responsibility towards the customer.

Note that the site reserves the right to change parts of the terms of use and provisions, amend them, add some of them, or remove them at any time. Changes will become effective when they are posted on the Site without notice. Please check the Terms of Use and Conditions regularly for all updates. Your continued use of the site constitutes your full acceptance of all changes being made to the terms of use and conditions.